Last updated: May 2026
We are LUMIFY Labs Pvt Ltd, operating as LumifyHQ ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our platform.
We collect the following categories of personal data:
We process your personal data for the following purposes:
Under India's Digital Personal Data Protection Act (DPDP) 2023, we process data based on:
We do not sell your data. We share data only with:
All third-party processors are bound by data processing agreements and are required to protect data per applicable laws.
We retain your data for as long as your account is active. Upon account deletion, all personal data is permanently erased within 30 days. You may request earlier deletion at any time. Backup copies are purged within 90 days.
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Access is restricted to authorized personnel via role-based access control. We conduct regular security audits and maintain incident response procedures.
Your data may be processed outside India (primarily in the United States via Supabase and Vercel). We ensure adequate safeguards are in place through standard contractual clauses and adequacy decisions where applicable.
Our service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
Under the DPDP Act, you have the right to:
To exercise any of these rights, email privacy@lumifyhq.com
If you have a complaint about our data practices, contact our Grievance Officer at grievances@lumifyhq.com. We will respond within 72 hours. You may also file a complaint with the Data Protection Board of India.
We may update this Privacy Policy from time to time. Material changes will be communicated via email and in-app notification. Your continued use of the service after changes constitutes acceptance of the updated policy.